We want/don’t want customers to receive email receipts for certain transactions

Whether you're processing a one-time or recurring ACH or credit card payment, you can choose whether or not to send email notifications to all, none, or some of your customers.

To modify email notifications for specified customers:

• Under the Process Payments tab, search for and load an existing customer record.

• Select the transaction you'd like to perform. In the transaction information screen, expand the Email Notifications section near the bottom of the screen by clicking the down arrows to the right.

• To not send email notifications, uncheck both the Send Receipt and Failed Transaction boxes. To send email notifications, check both boxes and make sure the email address for the customer is pre-populated in the To field.