Welcome to the PaySimple Learning and Support Center!
We’re listening to you…
Here are the 9 most common questions,
and the quickest way to resolve them:
- I can’t get into my account.
- When are my transactions going to deposit?
- How can I track the status of a deposit?
- How can I view a customer’s payment history?
- How do I void a transaction or refund a customer?
- How can I change information on my account?
- How do I authorize my ACH transactions?
- We are receiving error messages indicating that we’ve exceeded the maximum transaction volume on a daily/monthly basis, but velocities appear to be set appropriately.
- We want/don’t want customers to receive email receipts for certain transactions.
Support Center Options:
What do you think?
We launched this Support Center to help you find quick solutions.
Please let us know how we did. Was it helpful to you? Anything you would like to see added? We appreciate your input!
