Find out what your customers are saying

You may think you are too small to show up in news, or search engines—but with the advent of social media your customers are blogging, posting, and commenting all over the web and they may just be talking about your business.

If they’re saying something good—you’ll want to know.  If they’re unhappy, and broadcasting it to the world—you’ll really want to know!

In addition to doing periodic searches for your company on major search engines, here are some ways to stay on top of it:

• Create a Google  or Yahoo Email Alert
• Search Google Blogs for your company name
• Search forum posts in Twing

Bonus Tip: Try the same searches for your competitors company name