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Your PaySimple Guide to PCI Compliance

As a PaySimple customer, achieving PCI Compliance is Easy.

Just follow the step-by-step guide below:

    1. Determine the type of certification form you will need to complete by answering "yes" or "no" to the following questions:
      • I have a MOTO (Mail Order/Telephone Order/E-commerce Order) merchant account and handle only card-not-present transactions (a card is not physically swiped through a swipe machine).
      • I process fewer than 20,000 e-commerce credit card transactions per year, and fewer than one million total credit card transactions per year.
      • I enter all transactions directly into PaySimple, and do not have any computer files that contain sensitive cardholder data (credit card numbers, etc.)
      • Any documents containing credit card numbers stored by my company, such as authorization forms, are in paper format only.
      • My company does not use the PaySimple API for any advanced integrations.
    2. If you answered "yes" to all the above questions, you are a Level 4 MOTO merchant and qualify to use the simple Self-Assessment Certification Form (SAQ-A).
      • If you answered "no" to any of the questions, please contact Customer Care for a referral to the compliance program you will need to complete: Call 800-466-0992 Option 2, or log in to the Support Center and submit a request.
    3. Download the SAQ-A Compliance form and review your internal security policy to ensure they address all items in the SAQ-A. Make sure to continually enforce compliance with these policies.
      • Download a sample template if you are creating a security policy for the first time
    4. Complete the SAQ-A Compliance form and Save, Print, and Sign
    5. Fax all completed and signed pages to 303-496-6423
      (or scan and email the pages to pci@paysimple.com)
      Important Note: Please do not use the "Submit Form" button in the .pdf form. We must receive the signed copies.

That's all there is to it!

Key Things to Note for a Successfully Completed Compliance Form:

  • Every question has a response: The response is either "Yes" or "N/A" with a corresponding explanation of why that question is not applicable.
    **If you feel you need to answer "No" to any questions on the form, please call us and we'll help you work through the issue.
  • The compliance form has been signed and dated
  • Every page has been printed and faxed to PaySimple at 303-496-6423.
    VIEW A COMPLETED SAMPLE HERE:

 

Thank for your taking the time to ensure your compliance. If you have any questions, feel free to contact Customer Care at 800-466-0992 Option 2, or click the "Support Request" button on the top right.