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We provide payment software AND we cook!

Posted by Elissa Beckman

PaySimple volunteers at Ronald McDonald House

At PaySimple we are always looking for ways to get involved in the community, so earlier this month, we got a group together to volunteer at the Ronald McDonald House in Denver.

If you’re not already familiar with the organization, the Ronald McDonald House is a wonderful charity that provides housing for families with children in the hospital. It allows families, who might not otherwise be able to afford it, to be close to their children so they can provide support and love during the healing process. No family is ever turned away. The Ronald McDonald House serves as a home for 3.7 million families around the world each year. And during their stay, families are offered a number of amenities including home-cooked meals.

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Positive Energy Pays Off: Voted One of the Best Places To Work in Denver!

Posted by Elissa Beckman

Denver Business Journal's \When I started working at PaySimple 2 years ago, I knew that it was a special place. After six months, I was given the inspiring title of Empowerment Director, verifying once again just how amazing this company is. My favorite line quickly became: PaySimple doesn’t do Human Resources, PaySimple does Empowerment!

With a strong leadership team in place that provided guidance and encouragement, we were quickly able to create a culture and environment that attracted not only the brightest talent, but the greatest people. Since our team members were working so hard and giving us so much, we wanted to show them our respect and appreciation in return. Some of the many benefits of working at PaySimple include: Friday lunches and happy hours, participation in team sports, a relaxed dress code, free public transportation passes, gym membership reimbursements, and weekly recognition programs.

When I heard of the Denver Business Journal’s “Best Places to Work” competition earlier this year, I knew that PaySimple had to enter. After I filled out an initial application, we were contacted by Quantum Market Research to complete an employee survey. The survey categories included: team effectiveness, retention risk, alignment with goals, trust with co-workers, individual contribution, manager effectiveness, trust in senior leaders, feeling valued, work engagement, and people practices.

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Are Small Businesses More Resilient?

Posted by Sarah Jordan

Crisis in the economy

A well-known foreboding statistic is that 75 percent of businesses fail in the first two years; and it’s not as if you’re in the clear after that. In almost every tactical aspect, small businesses are at a disadvantage—health insurance, financial and employment resources, brand leverage, taxation, and the list goes on.  These facts contribute to (if not explain) the above figure.  But while that statistic might paint the picture that small businesses are fragile or volatile, the recession and most recent economic crisis has been revealing otherwise. 

Even more than usual, article links about small businesses have been flying around our office.  One article from CNN illustrated the “hits” that small business have been taking, but aren’t anywhere close to throwing in the towel.  Here are some of the business owners’ comments:

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An Integral Part of Growing Your Small Business: Humor

Posted by Elissa Beckman

I was recently reading a magazine and came across an article about involving humor in the workplace. My eyes naturally gravitated toward the article, as I am all about incorporating fun into my workday. As I read through the article, I started laughing out loud at how ridiculous it was (not the laugh the author was looking for).

The article was, for lack of better words, lame. His points were stiff, structured, and focused on when and how to use humor in the workplace. Some of the “laughable” tips include avoiding intellectual humor and practicing your joke, yet looking for ways to make it appear spontaneous. I don’t know about you, but I am not practicing the joke I am going to crack in a meeting the night before, and definitely am not practicing ways to make it seem impulsive.

I am privileged to work in a growing, small business that encourages team members to be themselves and bring their own sense of humor to the table, very unlike the article that I read. PaySimple created its core values into the PaySimple PATH (which stands for Passion, Authenticity, Teamwork, and Happiness) and the PATH always begins and ends with Fun! As a small business, our team members are constantly working hard for our clients and continuously striving to contribute to the success of our company. Humor brings us together and creates a more enjoyable work environment. When you are working hard 9 hours a day, who doesn’t want to occasionally break for a laugh?

Having fun and involving humor also builds relationships among team members. When your company is growing at a fast pace, and you are constantly adding new people into your culture, humor is a great icebreaker and effective communication tool. Additionally, the small business environment can be stressful, and humor can be a valuable tool to relieve that stress. Use it often to lighten the mood, especially if the person next to you is having a rough day and needs a little pick-me-up.

Appreciate working in a small business environment, as you have the power to energize and empower your employees by creating an enjoyable and open place for them to work. And laugh and have fun along the way!

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Something small businesses can be grateful for

Posted by Allen Wolff

How much gratitude do we express in our daily lives? To our family? To our friends? To our colleagues? To our top customers? To our high-maintenance customers?

I’d venture to guess not enough. I am constantly amazed at how often we fail to be grateful for what we have and instead focus on the challenges or what’s missing. A well known author awakened this realization for me and provoked me to pour my daily glass of gratitude:

“If you change the way you look at things, the things you look at change.”
– Wayne Dyer

This philosophy comes in handy when there are difficult situations relating to interaction with our clients. I strive to be grateful that our customers are engaged enough to let us know how they feel about our product and customer service, positive or negative. This has helped shape our development and contribute to our success, for which I am equally grateful.

If you are having trouble tuning in to gratitude, visit youtube.com and run a quick search on Randy Pausch for videos of the Professors lectures, including his last. Or, pick up a copy of his recently published book entitled The Last Lecture. The Carnegie Mellon Professor became an overnight inspirational speaker when he learned of his diagnosis of terminal pancreatic cancer. It may just help you start pouring your daily cup of gratitude.

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Why we are a small business without business suits

Posted by Elissa Beckman

Yesterday I experienced a situation straight out of the movie Pretty Woman (not in the way you’re thinking). Similar to the scene in which Vivian is snubbed in a Rodeo Drive store because her appearance did not fit one of a “Beverly Hills Shopper,” I was told I had to leave a networking event…all because I was not wearing a business suit.

As the Empowerment Director of PaySimple (empowerment = an innovative and uplifting spin on human resources), I was invited to attend a networking event at a local university’s business school. I immediately saw this as a great opportunity to meet potential candidates to fill the approximately 10 positions that we are currently hiring for, and also an opportunity to tell the Denver business community about how PaySimple is, in my opinion, the best company to work for in Denver.

One of the very convenient perks of working at PaySimple is our attire is as casual as our atmosphere. For the most part we wear jeans and performance outerwear that we acquire at the Patagonia store across the street on sale days. (Other perks include Yoga Tuesdays; Kickball Wednesdays; catered lunch on Fridays; reimbursements for gym memberships; RTD Ecopasses; and our loft office downtown with a basketball hoop, foosball table, and hockey net). So I didn’t think twice when I left work for the day to attend the networking event in my jeans. However, the event greeter took one look at what I was wearing, and told me immediately that I could not go in because I wasn’t wearing a suit. I must say that I was initially shocked, since I am thankfully so far removed from the idea of having to actually wear a suit. Because of this, I am sure the look that I gave her was priceless.

As I walked out the door, I felt slightly awkward and embarrassed, but the more I thought about it, I started to chuckle. What is the actual point of wearing a suit to work anyway? To me, suits are just an uncomfortable way of conforming to corporate America. And why would I wear a suit to a recruiting event, especially since I feel it is a misrepresentation of PaySimple’s culture? PaySimple strives to make our customers comfortable by simplifying the process of accepting payments and getting set up with a merchant account. Similarly, we strive to make our team members comfortable, and a great way to do this is allowing them to wear clothes that they are comfortable in. I can speak for PaySimple when I say that we genuinely appreciate this luxury, as do candidates that come to our office to interview, and that brought a smile to my face.

So just as the salesperson missed out on the commission for dissing Vivian, the university business students and alumni missed out on an opportunity to learn about an amazing, growing Denver company. And all because I wasn’t wearing a business suit.

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